Jeff Dornberg Biography | Winners’ Circle Training Centers

Educator Biography

Jeff Dornberg
Instructor

Jeff Dornberg
Winners’ Circle Training Centers
www.winnerstraining.com

Instructs:

Crew Chief Course

My career in the Disaster Restoration industry began over 20 years ago when I started a very successful independent company called Special Touch in San Diego, CA. My company was built on the traditional values of hard work, exemplary customer service, and the development of long lasting relationships.

Special Touch had a large commercial base that consisted of companies like Motel 6, Ramada Hotels, Marine Corp bases in San Diego, insurance adjusters, and several large property management companies to name a few.

Responding to my customers needs, Special Touch then added more services, such as carpet and upholstery cleaning and later opening two floor covering stores. With the addition of our new services our name was then changed to Special Touch Flooring Service, Inc. We enjoyed 15 years as an independent company.

While working with the insurance industry as a full service restoration company, I met an insurance company supervisor named Don Hines. After successfully completing my first job for Don, having experienced my ability to resolve issues and handle bad situations, he then rewarded my performance by referring all his difficult mitigation and restoration projects. That relationship lead to a partnership on our first Disaster Restoration business in Long Beach, CA.

During our first year of operation Don and I were named Rookies of the Year and fast start Rookies of the Year. Spending three years in Long Beach, CA we then sold our company and moved to Phoenix AZ where we developed two successful businesses. After helping the AZ market grow from 4% to 17% in just over 2 years we then got restless and bored.

We did a great deal of research which led us to create a training center designed to develop key personnel such as Crew Chiefs, Project Managers and successful business owners.